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Research

Association between person-centredness and financially driven postponement of care in European primary care: a cross-sectional multicountry study

Jens Detollenaere, Pauline Boeckxstaens and Sara Willems
April 18, 2018 6 (2) E176-E183; DOI: https://doi.org/10.9778/cmajo.20170082
Jens Detollenaere
Faculty of Medicine and Health Sciences, Department of Family Medicine and Primary Health Care, Ghent University, Gent, Belgium
MSc PhD
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Pauline Boeckxstaens
Faculty of Medicine and Health Sciences, Department of Family Medicine and Primary Health Care, Ghent University, Gent, Belgium
MD PhD
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Sara Willems
Faculty of Medicine and Health Sciences, Department of Family Medicine and Primary Health Care, Ghent University, Gent, Belgium
MSc PhD
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  • Figure 1:
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    Figure 1:

    Conceptual framework of patient-centredness of Stewart and colleagues (9) and the operationalization in the current study.

  • Figure 2:
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    Figure 2:

    Mean score for person-centred care. Note: FYR = former Yugoslav Republic.

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    Table 1:

    Overview of primary care payment systems and the mode of care provision in 31 European countries

    CountryPrimary care paymentDoes primary care control access to secondary care?Patient required or encouraged to register with a primary care physician or practice?Predominant form of primary care provision
    AustriaFee-for-serviceNo need and no incentive to obtain referralNo incentive and no requirement to registerSolo practice
    BelgiumCapitation/fee-for-serviceFinancial incentives to obtain a referral, but direct access is possibleNo requirement to register, but there are financial incentives to do soSolo practice
    Bulgaria (15), (16)Capitation/fee-for-service/otherPrimary care physician referral is requiredNo incentive and no requirement to registerSolo practice
    Cyprus (17)Fee-for-serviceNo need and no incentive to obtain referralNo incentive and no requirement to registerGroup practice
    Czech RepublicCapitation/fee-for-service/pay for performanceNo need and no incentive to obtain referralNo incentive and no requirement to registerSolo practice
    DenmarkCapitation/fee-for-serviceFinancial incentives to obtain a referral, but direct access is possibleNo requirement to register, but there are financial incentives to do soSolo practice
    EnglandCapitation/fee-for-service/pay for performancePrimary care physician referral is the usual way to access secondary care, but direct access is possibleNo incentive and no requirement to registerGroup practice
    EstoniaCapitation/fee-for-service/pay for performance/otherPrimary care physician referral is requiredRegistration requiredSolo practice
    FinlandGlobal budgetPrimary care physician referral is requiredRegistration requiredGroup practice
    Former Yugoslav Republic of Macedonia (18)Capitation/otherFinancial incentives to obtain a referral, but direct access is possibleRegistration requiredSolo practice
    GermanyFee-for-serviceNo need and no incentive to obtain referralNo requirement to register, but there are financial incentives to do soSolo practice
    GreeceGlobal budgetNo need and no incentive to obtain referralNo incentive and no requirement to registerGroup practice
    Hungary (15), (16)Capitation/pay for performance/global budgetPrimary care physician referral is requiredNo incentive and no requirement to registerSolo practice
    IcelandFee-for-service/global budgetNo need and no incentive to obtain referralNo incentive and no requirement to registerGroup practice
    Ireland (17)Capitation/fee-for-servicePrimary care physician referral is requiredNo incentive and no requirement to registerGroup practice
    ItalyCapitationPrimary care physician referral is requiredRegistration requiredGroup practice
    LatviaCapitation/fee-for-service/pay for performance/fixed paymentsFinancial incentives to obtain a referral, but direct access is possibleRegistration requiredGroup practice
    LithuaniaCapitation/fee-for-service/pay for performance/global budgetPrimary care physician referral is requiredRegistration requiredGroup practice
    LuxembourgCapitation/fee-for-serviceNo need and no incentive to obtain referralNo incentive and no requirement to registerSolo practice
    Malta (15), (16)Fee-for-serviceFinancial incentives to obtain a referral, but direct access is possibleNo incentive and no requirement to registerSolo practice
    NetherlandsCapitation/fee-for-service/pay for performancePrimary care physician referral is requiredNo incentive and no requirement to registerGroup practice
    NorwayCapitation/fee-for-servicePrimary care physician referral is requiredRegistration requiredGroup practice
    PolandCapitation/fee-for-servicePrimary care physician referral is requiredNo incentive and no requirement to registerGroup practice
    PortugalCapitation/pay for performance/global budgetPrimary care physician referral is requiredRegistration requiredGroup practice
    Romania (15), (16)Capitation/fee-for-serviceFinancial incentives to obtain a referral, but direct access is possibleRegistration requiredSolo practice
    Slovakia (15), (16)Capitation/fee-for-service/otherFinancial incentives to obtain a referral, but direct access is possibleRegistration requiredSolo practice
    SloveniaCapitation/fee-for-servicePrimary care physician referral is requiredRegistration requiredGroup practice
    SpainCapitation/fee-for-service/global budgetPrimary care physician referral is requiredRegistration requiredGroup practice
    SwedenCapitation/fee-for-servicePrimary care physician referral is requiredNo incentive and no requirement to registerGroup practice
    SwitzerlandCapitation/fee-for-serviceFinancial incentives to obtain a referral, but direct access is possibleNo requirement to register, but there are financial incentives to do soSolo practice
    TurkeyGlobal budgetNo need and no incentive to obtain referralRegistration requiredGroup practice
    • Source: Organisation for Economic Co-operation and Development Health Systems Characteristics Survey (19) except where noted otherwise.

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    Table 2:

    Bivariate associations between financially driven postponement of care and person-centredness and strength dimensions of the primary care system

    DimensionPostponement of general practitioner visit owing to financial reasons; mean score ± SDt (95% CI)
    No
    n = 7589
    Yes
    n = 799
    Person-centredness*5.389 ± 1.435
    n = 7164
    5.180 ± 1.570
    n = 742
    3.530 (0.094–0.330)
    Structure†2.248 ± 0.1322.195 ± 0.10513.326 (0.046–0.061)
    Access†2.261 ± 0.1332.194 ± 0.13813.031 (0.057–0.077)
    Continuity†2.359 ± 0.0532.355 ± 0.0472.294 (0.001–0.008)
    Coordination†1.727 ± 0.2131.647 ± 0.18911.231 (0.067–0.094)
    Comprehensiveness†2.370 ± 0.1622.323 ± 0.1757.201 (0.031–0.056)
    • Note: CI = confidence interval, SD = standard deviation.

    • ↵* Range 1–7.

    • ↵† Range 1–3.

    • View popup
    Table 3:

    Multilevel logistic regression model (short)*†

    VariableModel; OR (95% CI)‡
    A.0A.1.0A.4.0A.4.1A.4.2
    Patient sex (reference: male)
     Female–0.896 (0.752–5.185)0.909 (0.758–1.091)0.908 (0.757–1.090)0.91 (0.759–1.092)
    Patient age (demeaned)–0.999 (0.993–7.078)1.001 (0.995–1.006)1.001 (0.995–1.007)1.001 (0.995–1.007)
    Income (reference: middle and high income)
     Low income–2.065 (1.731–118.140)2.048 (1.707–2.458)2.059 (1.716–2.470)2.042 (1.702–2.450)
    General practitioner sex (reference: male)
     Female–1.05 (0.857–8.227)1.041 (0.844–1.284)1.054 (0.855–1.300)1.031 (0.836–1.272)
    General practitioner age (demeaned)–0.999 (0.989–7.078)1.001 (0.991–1.011)1.001 (0.991–1.011)1.001 (0.991–1.011)
    Location of general practitioner practice (reference: urban)
    Rural–0.921 (0.713–5.605)0.858 (0.655–1.125)0.858 (0.655–1.125)0.857 (0.653–1.126)
    Person-centred care––0.923 (0.869–0.981)0.921 (0.867–0.979)0.924 (0.870–0.982)
    Structure––0.031 (0.004–0.234)––
    Process
     Access–––0.01 (0.001–0.084)–
     Comprehensiveness––––0.151 (0.020–1.112)
    Intercept, variance ± SD−2.682 ± 0.166−2.972 ± 0.1945.201 ± 2.3037.723 ± 2.4061.937 ± 2.42
    Variance ± SD country0.738 ± 0.2150.787 ± 0.2320.571 ± 0.1770.474 ± 0.1520.723 ± 0.217
    Variance ± SD general practitioner0.978 ± 0.1411.023 ± 0.1511.069 ± 0.1591.07 ± 0.161.07 ± 0.159
    Variance partition coefficient country, %14.75––––
    Variance partition coefficient general practitioner, %19.54––––
    • Note: CI = confidence interval, OR = odds ratio, SD = standard deviation.

    • ↵* The full model is provided in Appendix 1, available at www.cmajopen.ca/content/6/2/E176/suppl/DC1.

    • ↵† Controlled for patient and general practitioner characteristics.

    • ↵‡ Except where noted otherwise.

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CMAJ Open: 6 (2)
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Association between person-centredness and financially driven postponement of care in European primary care: a cross-sectional multicountry study
Jens Detollenaere, Pauline Boeckxstaens, Sara Willems
Apr 2018, 6 (2) E176-E183; DOI: 10.9778/cmajo.20170082

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Association between person-centredness and financially driven postponement of care in European primary care: a cross-sectional multicountry study
Jens Detollenaere, Pauline Boeckxstaens, Sara Willems
Apr 2018, 6 (2) E176-E183; DOI: 10.9778/cmajo.20170082
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