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Research

Incidence of clinically relevant medication errors in the era of electronically prepopulated medication reconciliation forms: a retrospective chart review

Kaitlin R. Stockton, Maeve E. Wickham, Simon Lai, Katherin Badke, Karen Dahri, Diane Villanyi, Vi Ho and Corinne M. Hohl
May 05, 2017 5 (2) E345-E353; DOI: https://doi.org/10.9778/cmajo.20170023
Kaitlin R. Stockton
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
MD
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Maeve E. Wickham
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
MSc
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Simon Lai
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
BSc
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Katherin Badke
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
BScPharm
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Karen Dahri
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
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Diane Villanyi
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
MD
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Vi Ho
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
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Corinne M. Hohl
Departments of Family Medicine (Stockton) and Emergency Medicine (Wickham, Hohl), Faculty of Medicine (Lai), University of British Columbia; Department of Pharmaceutical Sciences (Badke, Dahri), Vancouver General Hospital; Faculty of Pharmaceutical Sciences (Dahri), University of British Columbia; Department of Internal Medicine (Villanyi) and Emergency Department (Ho, Hohl), Vancouver General Hospital, Vancouver, BC
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    Figure 1

    Prepopulated medication reconciliation form for a hypothetical patient. Electronic medication dispensing data from PharmaNet are used to automatically prepopulate medication reconciliation forms. A member of the health care team must verify the patient's medication history and note in the middle column any discrepancies between the prepopulated information and how the patient is taking the medication. The treating physician then indicates in the right-hand column whether to continue or alter the medication.

Tables

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    Table 1: Categories of medication error
    Type of errorDefinitionExample
    Medication discrepancy
    DiscontinuationDiscontinuing a patient's regular medication without explanationPatient is taking 20 mg of citalopram at home, but this is discontinued on admission to hospital
    OmissionPatient's regular medication is not listed on medication reconciliation form and is not reorderedPatient is taking 81 mg of acetylsalicylic acid (over the counter) daily, but this is not listed on medication reconciliation form. It is not ordered during hospital stay.
    Change in dosageMedication is ordered at dosage indicated on medication reconciliation form, but patient is taking different dosagePatient was prescribed 25 mg of metoprolol twice daily, but family doctor had decreased dosage to 12.5 mg by mouth twice daily. Patient receives 25 mg twice daily in hospital without indication for increased dosage.
    Change in routeMedication is ordered via route indicated on medication reconciliation form, but patient is taking it differently at homePatient was prescribed acetaminophen, 1000 mg by mouth 3 times daily per rectum, in nursing facility because of decreased level of consciousness. It is ordered by mouth in hospital.
    Change in frequencyMedication is ordered at frequency indicated on medication reconciliation form, which differs from patient's regimenPatient was prescribed gabapentin, 300 mg 3 times daily, but is taking it only at bedtime because of daytime somnolence. Medication is ordered as 300 mg 3 times daily in hospital.
    As needed to regularMedication is ordered regularly as per medication reconciliation form, but patient is taking it as neededPatient was prescribed zopliclone, 7.5 mg at bedtime, but is using it as needed, and only infrequently. It is ordered regularly in hospital.
    Regular to as neededMedication is ordered as needed as per medication reconciliation form, but the patient is taking it regularlyPatient was prescribed lorazepam, 0.5-1 mg 3 times daily as needed, but is taking 1 mg 3 times daily regularly. It is ordered as needed in hospital.
    Error of commission
    Reorder errorReordering a medication that had previously been stoppedPatient was prescribed indomethacin for acute gout flare-up but had stopped it when flare-up subsided. It is erroneously reordered in hospital.
    Inappropriate continuationOrdering a medication that patient is taking in the setting of a new contraindicationPatient is taking indomethacin for acute gout flare-up and then presents with gastrointestinal bleed. Indomethacin is inappropriately continued in hospital.
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    Table 2: Characteristics of participants
    CharacteristicNo. (%)*n = 151
    Sex
        Male80 (53.0)
        Female71 (47.0)
    Age, mean ± SD, yr66.8 ± 18.8
    Length of hospital stay, median (IQR), d6 (3-13)
    Most responsible diagnosis
        Pneumonia14 (9.3)
        Cancer11 (7.3)
        Sepsis9 (6.0)
        Stroke syndrome8 (5.3)
        Extremity fracture7 (4.6)
        Upper gastrointestinal bleed6 (4.0)
        Chronic obstructive pulmonary disease4 (2.6)
        Skin/soft tissue infection4 (2.6)
        Bipolar affective disorder4 (2.6)
        Asthma3 (2.0)
    Comorbid condition
        Hypertension68 (45.0)
        Dyslipidemia29 (19.2)
        Diabetes mellitus type 225 (16.6)
        Atrial fibrillation24 (15.9)
        Depression/anxiety21 (13.9)
        Hypothyroidism21 (13.9)
        Gastroesophageal reflux disease20 (13.2)
        Coronary artery disease19 (12.6)
        Congestive heart failure18 (11.9)
        Osteoarthritis18 (11.9)
    No. of medications on admission, mean ± SD6.8 ± 4.7

    Note: IQR = interquartile range, SD = standard deviation.

    *Except where noted otherwise.

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      Table 3: Type and clinical severity* of errors
      Type of errorNo. (%)
      OverallClass IClass IIClass III
      Medication discrepancy
      Discontinuation32 (38)29 (91)2 (6)1 (3)
      Omission24 (28)19 (79)5 (21)0
      Change in dosage15 (18)11 (73)4 (27)0
      Change in frequency6 (7)5 (83)1 (17)0
      As needed to regular6 (7)5 (83)1 (17)0
      Regular to as needed2 (2)2 (100.0)00
      Total85 (100)71 (84)13 (15)1 (1)
      Error of commission
      Reordering error17 (63)14 (82)3 (18)0
      Inappropriate continuation10 (37)3 (30)7 (70)0
      Total27 (100)17 (63)10 (37)0

      *Based on a previously published classification system:1 class I errors were those deemed "unlikely to cause patient discomfort or clinical deterioration," class II errors had "the potential to cause moderate discomfort or clinical deterioration," and class III errors were defined as having "the potential to result in severe discomfort or clinical deterioration."

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        Table 4: Description of the 24 identified errors classified as class II/III errors
        Admission diagnosisDescription of errorType and clinical significance
        Extremity fracturePatient had drug-eluting stent placed within previous year and was taking dual antiplatelet therapy; acetylsalicylic acid was omitted from admission orders
        Perindopril-indapamide was ordered on admission; however, this medication had been previously stopped and patient was no longer taking it
        Omission, class III
        Reorder error, class II
        Upper gastrointestinal bleedPatient's hydrochlorothiazide was reordered despite symptomatic hypotension at presentation
        Gliclazide was ordered on admission; however, this medication had been previously stopped and patient was no longer taking it
        Inappropriate continuation, class II
        Reorder error, class II
        Pneumonia, COPDPatient's budesonide was omitted despite regular use in setting of severe COPDOmission, class II
        DepressionPatient's budesonide-formoterol was discontinued on admission orders despite regular use in setting of severe COPD and asthma
        Patient's prednisone was discontinued on admission orders despite regular use
        Discontinuation, class II
        Discontinuation, class II
        SyncopePatient's hydrochlorothiazide was continued despite symptomatic orthostatic hypotension at presentationInappropriate continuation, class II
        SchizophreniaPatient's zuclopenthixol was ordered as 60 mg intramuscularly every 2 wk as per PharmaNet; however, patient was taking 40 mg intramuscularly every 2 wkChange in dosage, class II
        WeaknessPatient's acetylsalicylic acid was omitted from admission orders (indication transient ischemic attacks)Omission, class II
        AsthmaIndomethacin was ordered on admission; however, patient was no longer taking this medicationReorder error, class II
        DyspneaPatient's acetylsalicylic acid was omitted from admission orders (indication coronary artery disease)Omission, class II
        FallPatient's amlodipine was continued despite symptomatic hypotensionInappropriate continuation, class II
        CancerCelecoxib was ordered regularly as per PharmaNet; however, patient took this as neededAs needed to regular, class II
        Pulmonary embolismPatient's metoprolol was continued despite symptomatic hypotension
        Patient's perindopril was continued despite symptomatic hypotension
        Patient's acetylsalicylic acid was omitted from admission orders (indication coronary artery disease)
        Inappropriate continuation, class II
        Inappropriate continuation, class II
        Omission, class II
        Hypovolemia, atrial flutterImatinib was ordered on admission as per PharmaNet; however, patient was no longer taking this medicationReorder error, class II
        Transient ischemic attackPatient was taking 7.5 mg of zopiclone at bedtime; however, it was ordered as 11.25 mg at bedtime as needed as per PharmaNetChange in dosage, class II
        Pneumonia, sepsisPatient was taking dantrolene, 100 mg 4 times daily, but it was ordered as 400 mg 4 times daily as per PharmaNetChange in dosage, class II
        Urinary tract infection, sepsisPatient was using fluticasone regularly for asthma but this was omittedOmission, class II
        Urinary tract infectionPatient was taking carbidopa-levodopa extended release 3 times daily and at bedtime as needed; however, this was ordered as once daily as per PharmaNetChange in frequency, class II
        SepsisPatient was taking methadone, 3 mg every 8 h, but this was ordered as 2 mg every 8 h as per PharmaNetChange in dosage, class II
        PyelonephritisPatient's bisoprolol was continued in setting of symptomatic hypotensionInappropriate continuation, class II

        Note: COPD = chronic obstructive pulmonary disease.

          • View popup
          Table 5: Univariate association between patient characteristics and errors
          Type of error; characteristicNo. of errors per patient, mean ± SDDifference (95% CI)
          With characteristicWithout characteristic
          Medication discrepancy
          Nighttime admission (after 8 pm)0.43 ± 0.810.61 ± 1.110.18 (-0.19 to 0.57)
          Length of stay ≥ 48 hr0.57 ± 1.060.46 ± 0.78-0.11 (-0.71 to 0.49)
          Age ≥ 80 yr0.75 ± 1.280.48 ± 0.89-0.27 (-0.63 to 0.08)
          Female sex0.63 ± 1.110.50 ± 0.97-0.13 (-0.47 to 0.20)
          ≥ 8 medications on best-possible medication history1.09 ± 1.410.24 ± 0.50-0.84 (-1.16 to -0.53)
          Prepopulated medication reconciliation form0.55 ± 1.050.75 ± 0.890.20 (-0.55 to 0.94)
          Cognitive impairment1.31 ± 1.840.49 ± 0.91-0.81 (-1.40 to -0.23)
          Error of commission
          Nighttime admission (after 8 pm)0.20 ± 0.460.17 ± 0.46-0.03 (-0.20 to 0.14)
          Length of stay ≥ 48 hr0.17 ± 0.450.23 ± 0.600.06 (-0.21 to 0.32)
          Age ≥ 80 yr0.21 ± 0.500.17 ± 0.44-0.04 (-0.20 to 0.12)
          Female sex0.24 ± 0.550.13 ± 0.37-0.11 (-0.26 to 0.03)
          ≥ 8 medications on best-possible medication history0.28 ± 0.560.12 ± 0.38-0.16 (-0.32 to -0.01)
          Prepopulated medication reconciliation form0.18 ± 0.470.13 ± 0.35-0.06 (-0.39 to 0.28)
          Cognitive impairment0.15 ± 0.380.18 ± 0.470.03 (-0.24 to 0.29)

          Note: CI = confidence interval, SD = standard deviation.

            • View popup
            Table 6: Univariate and multivariate associations of patient characteristics with medication discrepancies or errors of commission
            CharacteristicUnadjusted OR
            (95% CI)
            Adjusted OR
            (95% CI)*
            Age ≥ 80 yr1.64 (0.82-3.29)1.14 (0.50-2.64)
            Female sex1.52 (0.79-2.93)1.52 (0.74-3.12)
            ≥ 8 medications on best possible medication history5.00 (2.45-10.17)5.05 (2.44-10.46)
            Cognitive impairment2.64 (0.82-8.52)2.29 (0.55-9.58)
            Medication history not verified0.84 (0.42-1.701.10 (0.49-2.44)

            Note: CI = confidence interval, OR = odds ratio.

            *Adjusted for age, sex, cognitive impairment, ≥ 8 medications on best-possible medication history and not having a medication history completed.

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            Incidence of clinically relevant medication errors in the era of electronically prepopulated medication reconciliation forms: a retrospective chart review
            Kaitlin R. Stockton, Maeve E. Wickham, Simon Lai, Katherin Badke, Karen Dahri, Diane Villanyi, Vi Ho, Corinne M. Hohl
            Apr 2017, 5 (2) E345-E353; DOI: 10.9778/cmajo.20170023

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            Incidence of clinically relevant medication errors in the era of electronically prepopulated medication reconciliation forms: a retrospective chart review
            Kaitlin R. Stockton, Maeve E. Wickham, Simon Lai, Katherin Badke, Karen Dahri, Diane Villanyi, Vi Ho, Corinne M. Hohl
            Apr 2017, 5 (2) E345-E353; DOI: 10.9778/cmajo.20170023
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