Challenges faced by people experiencing homelessness and their providers during the COVID-19 pandemic: a qualitative study

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.

Applied Health Research Centre (Hodwitz, Parsons, Juando-Prats), Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Unity Health Toronto; Institute of Health Policy, Management and Evaluation (Parsons, Kiran), University of Toronto; Department of Physical Therapy and Rehabilitation Sciences Institute (Parsons), University of Toronto; Dalla Lana School of Public Health (Juando-Prats), University of Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), St. Michael’s Hospital, Unity Health Toronto; Department of Family and Community Medicine (Rosenthal, Das, Kiran), Faculty of Medicine, University of Toronto; MAP Centre for Urban Health Solutions (Craig-Neil, Hwang, Kiran), St. Michael’s Hospital, Unity Health Toronto; Division of General Internal Medicine (Hwang), Department of Medicine, Faculty of Medicine, University of Toronto; Division of Emergency Medicine (Lockwood), Faculty of Medicine, University of Toronto; Department of Emergency Medicine (Lockwood), St. Michael’s Hospital, Unity Health Toronto, Toronto, Ont.